Privacy Policy
Your privacy matters. Learn how we collect, use, and protect your information.
Table of Contents
Introduction
CloudTrunk Technologies Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cloudtrunk.tech and engage with our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the site.
Information We Collect
Personal Information
We collect information you provide directly to us when you:
- Fill out the contact form on our website
- Communicate with us via email, phone, or other channels
- Request a demo or consultation
- Subscribe to our newsletter or updates
This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.
Contact Form Data
When you submit our contact form, we collect your name, email address, company, service interest, and message. We implement multiple security measures including:
- Honeypot field to detect bots
- Time-based analysis (minimum 3 seconds to complete)
- Math challenge verification
- Gibberish pattern detection
- Disposable email blocklist
Analytics Information
We use analytics services to understand how visitors use our website. This information includes:
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on pages
- Device information (IP address anonymized)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you technical notices, updates, security alerts, and support messages
- Improve our website, products, and services
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and protect our rights
- Process transactions and send related information
Analytics & Performance
We use the following third-party services to analyze website performance and user behavior:
Vercel Analytics
We use Vercel Analytics to understand how visitors interact with our website. This service may collect information about your browser, device, and pages visited. No personal identification is stored unless you explicitly provide it through contact forms.
Vercel Speed Insights
We use Speed Insights to monitor and optimize website performance. This service measures page load times, Core Web Vitals, and other performance metrics. Data is anonymized and aggregated for statistical purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Encryption
Data transmitted via HTTPS/TLS encryption
Access Control
Restricted access to personal data
Retention
Data retained only as long as necessary
Compliance
DPDP Act and GDPR compliant practices
Third-Party Services
We may employ third-party companies and services to facilitate our website, conduct our business, or service users. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Vercel Inc. (Hosting & Analytics)
Website hosting, analytics, and performance monitoring services.
Service Providers
We may engage trusted third-party service providers to perform data-related services such as data hosting, analytics, and customer communication.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Your Rights (DPDP & GDPR)
Under the Digital Personal Data Protection Act, 2023 (India) and GDPR (for EU residents), you have certain rights regarding your personal information:
Right to Access
Request a copy of your personal data
Right to Correction
Update inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data
Right to Withdraw Consent
Withdraw consent at any time
Right to Data Portability
Receive data in a structured format
Right to Object
Object to processing of your data
Right to Restrict Processing
Limit how we use your data
Right to Complain
File a complaint with authority
How to Exercise Your Rights: To exercise any of these rights, please contact us at hello@cloudtrunk.tech. We will respond to your request within 30 days in accordance with applicable law.
Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with our legal obligations.
3 Years
Contact form submissions
2 Years
Analytics data (anonymized)
Until Withdrawn
Newsletter subscriptions
International Data Transfers
CloudTrunk Technologies is based in India. Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.
When we transfer your data internationally, we use standard contractual clauses or other legally recognized mechanisms to ensure adequate protection of your personal information.
Children's Privacy
Our website and services are not intended for children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" and the new policy will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently.
Notification of Changes: For material changes, we will notify you via email or prominent notice on our website prior to the change becoming effective.
Contact Information
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Website
www.cloudtrunk.techCompany Information
CloudTrunk Technologies Private Limited
CIN: U62090TS2025PTC208462
Hyderabad, Telangana, India
Your Privacy is Our Priority
We are committed to protecting your personal information and maintaining your trust. This policy reflects our dedication to transparency, security, and compliance with data protection laws.